Terms of service

Welcome to Glamourais. By accessing and using our website located at www.glamourais.com (the "Site") and purchasing our products, including Wedding & Party Dresses, Casual Dresses, Tops, Bottoms & Sets, you agree to be bound by the following Terms of Service ("Terms"). Please read them carefully before using our services.

User Agreement

This agreement is a legal contract between you, the user, and Glamourais. Your use of the Site constitutes your acceptance of these Terms in full.

  • Eligibility: You must be of legal age in your jurisdiction to form a binding contract to use our services.
  • Account Accuracy: You are responsible for providing accurate and current information during the checkout process.
  • Prohibited Conduct: You agree not to use the Site for any unlawful purpose or in any way that could damage, disable, or impair the Site's functionality.
  • Order Acceptance: All orders are subject to product availability and our acceptance. We reserve the right to refuse or cancel any order for any reason, including errors in product description or pricing.

Limitation of Liability

To the fullest extent permitted by applicable law, Glamourais shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of, or inability to access or use, the Site or any products purchased through it.

Our total liability for any claim arising out of or relating to these Terms or the products sold shall not exceed the amount you paid for the product(s) giving rise to the claim. This limitation applies regardless of the legal theory on which the claim is based.

We do not guarantee that the Site will be error-free, uninterrupted, or completely secure. We are not responsible for delays or failures in performance resulting from causes beyond our reasonable control.

Intellectual Property Protection

All content on this Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Glamourais or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

The "Glamourais" name and logo, and all related product and service names, design marks, and slogans are the trademarks or service marks of Glamourais. You are not permitted to use any of these marks without our prior written consent.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any material from the Site without express written authorization from Glamourais.

Refund & Return Policy

We want you to be completely satisfied with your purchase. Please review our policy below.

  • Eligibility for Return: Items must be returned in their original, unworn, unwashed, and undamaged condition with all original tags attached within 14 days of delivery. For hygiene reasons, certain items like bodysuits or final sale items may not be eligible for return.
  • Return Process: To initiate a return, please contact our customer service team at [email protected] to obtain a Return Merchandise Authorization (RMA) number and instructions. Returns sent without an RMA may not be accepted.
  • Refunds: Upon receipt and inspection of the returned item, we will process your refund to the original method of payment. Please allow 5-10 business days for the refund to appear in your account. Original shipping charges are non-refundable.
  • Exchanges: We currently offer refunds only. For a different size or color, please place a new order and return the original item.
  • Damaged or Incorrect Items: If you receive a damaged, defective, or incorrect item, please contact us at [email protected] within 48 hours of delivery with photographic evidence. We will arrange a replacement or full refund, including shipping costs.

Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.